EatWise Support

Welcome to EatWise support! We're here to help you get the most out of your AI-powered nutrition assistant.

Contact Us

General Support:

support@eatwise.net

Privacy Questions:

privacy@eatwise.net

Getting Started

1

Sign Up

Create your account using Apple Sign-In for quick setup

2

Set Preferences

Tell us about your dietary preferences and goals

3

Smart Scan

Use your camera to scan foods for instant nutrition info

4

AI Recommendations

Get personalized meal suggestions based on your goals

Subscription & Billing

Pricing Plans

  • Free Trial: 7-day free trial with yearly subscription
  • Monthly: $1.99/month
  • Yearly: $19.99/year

Manage Subscription

  • • Go to iPhone Settings → Apple ID → Subscriptions
  • • Contact Apple Support for billing questions

Privacy & Data

  • We never sell your personal data
  • AI processing enhances your experience, not advertising
  • Photos are processed securely for food recognition
  • You can request data deletion anytime

Technical Support

If you're experiencing technical issues:

  • • Make sure you have the latest version of the app
  • • Check your internet connection
  • • Try restarting the app
  • • For camera issues, ensure EatWise has camera permissions

Feedback

We love hearing from our users! Send us your feedback, feature requests, or suggestions at support@eatwise.net

Response Time: We typically respond within 24 hours on business days.